Educational Background
- Master of Public Administration, Brigham Young University, Graduation April 2023
- Bachelor of Science, Psychology, Brigham Young University, Graduated April 2019
Skills
- Excel (Data Analysis/Modeling, VBA)
- R (Statistical Analysis)
- Qualtrics (Survey Creation/Data Management)
- Tableau (Fundamentals)
Experience
- BYU GoodMeasure Student Analyst, Asian Association of Utah, Refugee & Immigrant Center, September 2021-December 2021
- Executed a regression analysis using R, analyzing 4 key program outcomes
- Co-authored a 36-page report and presented findings to 4 major organizational stakeholders
- Identified measurement weaknesses and recommended research-based improvements
- Front Desk Manager, BYU University Advisement Center and Academic Support Office, September 2019-August 2021
- Connected over 60 students per week with in-office advisors and diverse resources across campus based on individual needs
- Recruited, hired, and supported a team of 5-6 student employees, providing training in customer service, student interaction, and office and university policy
- Designed and implemented a comprehensive training program for front desk employees to facilitate career growth
- Researched strategies for inspiring advisement sessions through surveys, interviews, and focus groups
- Parent Time Facilitator/Supervisor Intern, The Academy for Child Advocacy and Family Support, April 2019-April 2020
- Supervised 3-5 visits and 5-10 exchanges between non-custodial parents and children each week to enable family interaction
- Intervened on 1-2 visits per week, applying conflict resolution strategies to provide a safe and secure environment for parents and children
- Interviewed children about parental interactions to record sincere and accurate impressions from each child
- Documented all visits, exchanges, and interviews to potentially be utilized in court
- Trained new interns on proper supervision approaches, documentation procedures, and interview